:root{--bg-primary: #111827;--bg-secondary: #1f2937;--bg-tertiary: #374151;--bg-hover: #4b5563;--text-primary: #f9fafb;--text-secondary: #9ca3af;--text-muted: #6b7280;--accent-primary: #3b82f6;--accent-primary-hover: #2563eb;--accent-success: #10b981;--accent-warning: #f59e0b;--accent-danger: #ef4444;--accent-purple: #8b5cf6;--border-color: #374151;--border-light: #4b5563;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .3);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .3);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .3);--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background-color:var(--bg-primary);color:var(--text-primary);line-height:1.5;min-height:100vh}a{color:var(--accent-primary);text-decoration:none}a:hover{text-decoration:underline}.app-container{display:flex;min-height:100vh}.sidebar{width:260px;background:var(--bg-secondary);border-right:1px solid var(--border-color);display:flex;flex-direction:column;position:fixed;height:100vh;z-index:100}.sidebar-header{padding:20px;border-bottom:1px solid var(--border-color)}.sidebar-logo{display:flex;align-items:center;gap:12px;font-size:20px;font-weight:700;color:var(--text-primary)}.sidebar-logo span{font-size:24px}.sidebar-nav{flex:1;padding:16px 12px;overflow-y:auto}.nav-item{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:var(--radius-md);color:var(--text-secondary);cursor:pointer;transition:all .2s;margin-bottom:4px}.nav-item:hover{background:var(--bg-tertiary);color:var(--text-primary);text-decoration:none}.nav-item.active{background:var(--accent-primary);color:#fff}.nav-item span{font-size:18px}.main-content{flex:1;margin-left:260px;padding:24px;min-height:100vh}.page-header{margin-bottom:24px}.page-title{font-size:28px;font-weight:700;margin-bottom:4px}.page-subtitle{color:var(--text-secondary);font-size:14px}.card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:20px}.card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.card-title{font-size:16px;font-weight:600}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:20px;display:flex;align-items:center;gap:16px}.stat-icon{width:48px;height:48px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;font-size:24px}.stat-icon.blue{background:#3b82f626}.stat-icon.green{background:#10b98126}.stat-icon.yellow{background:#f59e0b26}.stat-icon.red{background:#ef444426}.stat-icon.purple{background:#8b5cf626}.stat-content h3{font-size:28px;font-weight:700;line-height:1}.stat-content p{color:var(--text-secondary);font-size:14px;margin-top:4px}.table-container{overflow-x:auto;border-radius:var(--radius-lg)}table{width:100%;border-collapse:separate;border-spacing:0}th{text-align:left;padding:14px 16px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text-muted);background:var(--bg-tertiary);border-bottom:2px solid var(--border-color)}th:first-child{border-top-left-radius:var(--radius-md)}th:last-child{border-top-right-radius:var(--radius-md)}td{padding:16px;border-bottom:1px solid var(--border-color);font-size:14px;background:var(--bg-secondary);transition:background .15s ease}tr:last-child td{border-bottom:none}tr:last-child td:first-child{border-bottom-left-radius:var(--radius-md)}tr:last-child td:last-child{border-bottom-right-radius:var(--radius-md)}tbody tr:hover td{background:#3b82f614}tbody tr{cursor:pointer}.badge{display:inline-flex;align-items:center;gap:4px;padding:5px 12px;border-radius:9999px;font-size:12px;font-weight:600;letter-spacing:.02em;white-space:nowrap}.badge.success{background:#10b98126;color:#34d399;border:1px solid rgba(16,185,129,.3)}.badge.warning{background:#f59e0b26;color:#fbbf24;border:1px solid rgba(245,158,11,.3)}.badge.danger{background:#ef444426;color:#f87171;border:1px solid rgba(239,68,68,.3)}.badge.info{background:#3b82f626;color:#60a5fa;border:1px solid rgba(59,130,246,.3)}.badge.neutral{background:var(--bg-tertiary);color:var(--text-secondary);border:1px solid var(--border-color)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 16px;border-radius:var(--radius-md);font-size:14px;font-weight:500;cursor:pointer;border:none;transition:all .2s}.btn-primary{background:var(--accent-primary);color:#fff}.btn-primary:hover{background:var(--accent-primary-hover)}.btn-success{background:var(--accent-success);color:#fff}.btn-danger{background:var(--accent-danger);color:#fff}.btn-ghost{background:transparent;color:var(--text-secondary);border:1px solid var(--border-color)}.btn-ghost:hover{background:var(--bg-tertiary);color:var(--text-primary)}.btn-sm{padding:6px 12px;font-size:12px}.btn-icon{padding:8px;min-width:36px}input,select,textarea{width:100%;padding:10px 14px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);font-size:14px;outline:none;transition:border-color .2s}input:focus,select:focus,textarea:focus{border-color:var(--accent-primary)}input::placeholder,textarea::placeholder{color:var(--text-muted)}label{display:block;font-size:14px;font-weight:500;margin-bottom:8px;color:var(--text-secondary)}.form-group{margin-bottom:16px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000bf;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);width:100%;max-width:480px;max-height:90vh;overflow-y:auto}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:20px;border-bottom:1px solid var(--border-color)}.modal-title{font-size:18px;font-weight:600}.modal-close{background:none;border:none;color:var(--text-muted);font-size:24px;cursor:pointer;padding:4px}.modal-close:hover{color:var(--text-primary)}.modal-body{padding:20px}.modal-footer{display:flex;justify-content:flex-end;gap:12px;padding:16px 20px;border-top:1px solid var(--border-color)}.login-container{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}.login-card{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:40px;width:100%;max-width:400px;text-align:center}.login-logo{font-size:48px;margin-bottom:16px}.login-title{font-size:24px;font-weight:700;margin-bottom:8px}.login-subtitle{color:var(--text-secondary);margin-bottom:32px}.login-form{text-align:left}.login-error{background:#ef444426;color:var(--accent-danger);padding:12px;border-radius:var(--radius-md);margin-bottom:16px;font-size:14px}.ticket-list{display:flex;flex-direction:column;gap:12px}.ticket-item{background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:var(--radius-md);padding:16px;display:flex;justify-content:space-between;align-items:center;cursor:pointer;transition:all .2s}.ticket-item:hover{border-color:var(--accent-primary)}.ticket-info h4{font-size:14px;font-weight:600;margin-bottom:4px}.ticket-info p{font-size:12px;color:var(--text-secondary)}.chat-container{display:flex;flex-direction:column;height:calc(100vh - 200px);min-height:400px}.chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}.message{max-width:70%;padding:12px 16px;border-radius:var(--radius-lg);font-size:14px}.message.user{background:var(--bg-tertiary);align-self:flex-start;border-bottom-left-radius:4px}.message.admin{background:var(--accent-primary);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.message-time{font-size:11px;opacity:.7;margin-top:4px}.chat-input{display:flex;gap:12px;padding:16px;border-top:1px solid var(--border-color)}.chat-input input{flex:1}.quick-actions{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}.quick-action-btn{padding:8px 16px;background:var(--bg-tertiary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-secondary);font-size:14px;cursor:pointer;transition:all .2s}.quick-action-btn:hover,.quick-action-btn.active{background:var(--accent-primary);border-color:var(--accent-primary);color:#fff}.vip-days-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:16px}.vip-day-option{padding:12px;background:var(--bg-tertiary);border:2px solid var(--border-color);border-radius:var(--radius-md);text-align:center;cursor:pointer;transition:all .2s}.vip-day-option:hover{border-color:var(--accent-primary)}.vip-day-option.selected{background:#3b82f626;border-color:var(--accent-primary)}.vip-day-option strong{display:block;font-size:20px;margin-bottom:4px}.vip-day-option span{font-size:12px;color:var(--text-secondary)}.custom-day-input{display:flex;align-items:center;gap:12px;margin-top:12px}.custom-day-input input{width:100px;text-align:center}.filters-bar{display:flex;gap:12px;margin-bottom:16px;flex-wrap:wrap}.filters-bar input{max-width:300px}.filters-bar select{max-width:200px}.user-detail-header{display:flex;gap:24px;margin-bottom:24px}.user-avatar{width:80px;height:80px;background:var(--accent-primary);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:32px}.user-info h2{font-size:24px;font-weight:700;margin-bottom:4px}.user-info p{color:var(--text-secondary);font-size:14px}.user-actions{display:flex;gap:8px;margin-top:12px}@media (max-width: 768px){.sidebar{width:100%;height:auto;position:relative}.main-content{margin-left:0}.stats-grid{grid-template-columns:1fr}.vip-days-grid{grid-template-columns:repeat(2,1fr)}}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-secondary)}::-webkit-scrollbar-thumb{background:var(--bg-tertiary);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--border-light)}.loading{display:flex;align-items:center;justify-content:center;padding:40px;color:var(--text-secondary)}.spinner{width:32px;height:32px;border:3px solid var(--border-color);border-top-color:var(--accent-primary);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.empty-state{text-align:center;padding:60px 20px;color:var(--text-secondary)}.empty-state span{font-size:48px;display:block;margin-bottom:16px}.empty-state h3{font-size:18px;font-weight:600;color:var(--text-primary);margin-bottom:8px}